Kudos to Scan Marine

JamesTXSD

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Joined
Mar 1, 2005
Messages
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C Dory Year
2007
C Dory Model
25 Cruiser
Hull Identification Number
TBA
Vessel Name
"Wild Blue" (sold 9/14)
Kudos to Scan Marine. :thup

Yes, I know there is some love/hate stuff written here about the Wallas stove/heaters. We have always been in the love column with ours. Today, Joan flipped the switch on the Wallas... and nothing. I pulled out the Wallas install/instruction books we got with the boat, but there wasn't much in the way of troubleshooting. A call to Scan Marine put me on the track and with the multimeter, we were able to QUICKLY eliminate the stove itself as the problem. Turns out one of the new batteries we installed last fall took a major and immediate dump (I had checked all three batteries on Monday).

My only other dealings with Scan Marine came about at the Bellingham gathering in 07 when there was a group effort on Warren's Wallas; I happened to be the phone guy and they again were spot on with helping solve the problem.

They didn't ask for a credit card first nor even a serial number. Bruce (the guy I spoke with) only wanted to get us functional. Pretty impressive.

Equally impressive, he knew about the change of ownership at C-Dory and said we should be in good hands.

Best wishes,
Jim B.
 
JamesTXSD":162fwygq said:
My only other dealings with Scan Marine came about at the Bellingham gathering in 07 when there was a group effort on Warren's Wallas; I happened to be the phone guy and they again were spot on with helping solve the problem.

Cool. That was one of my first encounters with the Brats, and it made a lasting impression. I thought all the troubleshooting was done by the resident (on-board) experts -- I did not know one of you was on the phone to Scan.

Thanks again!
Warren
 
Yes, Scan Marine has always been spot on for me too. Great folks.. Great service...and...they are always leaning forward to improve.

tHANKS TO THE SCAN MARINE CREW & To 12 month a year boating..... and some of the best days when ya have to knock the snow off a bit to get in....and then.... heat her up to about 70ish inside.... kick off your shoes....turn on Jimmy Buffet.... and the waters are yours.... :thup :smiled :hot

Byrdman



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Brother Byrd,

I didn't know you had white sand beaches there?!

Warm wishes,
Jim
 
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