3/18/13
Brent
As you know, we have been negotiating with Yamaha on a program to address
dry exhaust corrosion on the company¹s F220/F225/F250 engines. After several
meetings, we are pleased to announce that Yamaha has agreed to a plan to
review and address our members¹ complaints.
Yamaha has proposed proceeding as follows:
· Contact each member
· Determine the basic information about the motor(s), PID, etc.
· Obtain any service records or repair orders
· Evaluate other circumstances
· Make a determination on a case-by-case basis of the level of
assistance.
Our next step is to provide Yamaha with your contact information so that
they can begin the program. They should begin contacting our members within
the next few weeks, though the volume of complaints means that it will take
some time to get to everyone.
We have talked to most of you and know you understand that most of these
engines are several years out of warranty and eight to 12 years old. Yamaha
was not legally obligated to provide assistance, but the program calls for
them to offer compensation ranging from credits for goods and services to
payment for parts depending on the specific circumstances. We believe that
Yamaha is making a good faith effort to address the dry exhaust corrosion
issue in order to maintain their quality reputation and demonstrate their
commitment to owners.
While non-BoatU.S. members can participate, we will be unable to do more
than provide contact information to Yamaha. BoatU.S. members will still have
BoatU.S. Consumer Protection behind them. If you are not a member and would
like to join, you can do so here at a savings of $6 off the normal price:
https://www.boatus.com/MembershipWeb_Ma ... sonal.aspx
Charles Fort
BoatU.S.
Director, Consumer Protection
Consumer Editor, BoatU.S. Magazine
Associate Editor, Seaworthy magazine
(703) 461-2878 ext. 3033
880 S. Pickett St.
Alexandria, Va. 22304
With more than 500,000 members, BoatU.S. is the nation's leading advocate
for recreational boaters. Join us at
www.boatus.com
.