The very reason that this site is so successful and one of the top boating sites, is because it is limited to a very specific set of boats, with very specific issues. Also it is an "extended family". Many of the members travel thousands of miles each year to meet other like minded boaters.
As for the "factory"..maybe boat builder would be a better term. A limited number of boats are built one at a time by hand. I see almost Zero support for our community at this time. There is dealer support, with Marc Grove from Wefing's being the most frequent responder for some specific issues. A couple of years ago a brochure was printed up and sent out on a limited distribution for a few C brats to give out--and for dealers. In the past C Dory has advertised--the current builder elects not to advertise. One of the gatherings is asking for promotional items to be given away as door prizes, or perhaps in a raffle. I doubt that that request will be fulfilled. I have an assortment of caps, koozies, vests, T shirts, sweat shirts and a door mat, which have come either from prior factories or from dealers. I haven't seen any of these offered recently. In fact, the most recent gathering I went to, members donated items for raffles and funding related to donations and memorials.
The build good boats, and the feeling I have is that they don't really want to be any busier. At the very least they could give us, the owners, and their best salesmen, brochures or cards to hand out with their or dealer's info. Most of us have multiple stories of being asked about our boats. We are their salesmen.
C Dory web site--better, but still lacking. Performance for the 16 "coming soon". No prices for options or the boats (used to have that), Many of the pages have "Fluid Marine" at the bottom. Towing weight for the 22 given as 3600# and 4800# for the 25--way off and very misleading to buyers. The 25 is touted as "Economical cruise ranges from 12-20 MPH at well over 5 MPG." !!
If you want to see Factory support: look at Ranger Tugs. They have factory people who browse their forum (provided by our "nerds" also) on a regular basis and answer questions/give information. They advertise. They sponsor gatherings, and promotional items. Their web site is up to date. (C Dory's web site is OK, but many links are old, and I suspect some of the items are outdated. It would be nice to see specific prices, updated features.