Reading the threads herein regarding autopilots, (Lowrance and otherwise) is incredibly helpful and encouraging, yet discouragiang at the same time: this is a good thing. I've been contemplating an install of the Lowrance AP and have spent a lot of time reading the owner's manual available on line, and talking to Navico Rep's on the phone. I thought I would share my experience only in that the folks at Navico/Lowrance have been incredibly helpful and VERY straightforward/direct with me about the issues presented to them by the public.
I don't work for Lowrance. I am not any kind of a Pro/outfitter with them, and I certainly am not getting a dime for any good words I say about their new AP.
I finally got a hold of a supervisor ant Navico and told her of the problems that people were having with the Lowrance AP. Her comments were as follows:
Issue #1. Not enough power from the batteries to run the AP: ALL, repeat ALL, AP's are power hogs that require huge amounts of amperage to to operate properly. If your charging system is not up to the task then yes, their will be the various issues that folks are complaining about. She advised that once folks realized this and upgraded their charging systems, the problems with the units shutting down at low speeds (while trolling), at the end of a long day of fishing, and losing interface with the chartplotter, were resolved.
Issue #2: Software interface with HDS Gen 2 and Gen 3: YES! their were problems earlier this year with the software. The rep advised that even the team of rep's that helped customers with this problem were unhappy with their engineering team(s) for the issues with the software. HOWEVER, customer error was also a factor in that users were improperly
commissioning the AP's (that is the act of creating an interface with the boat/software/chartplotter). The user's that did call in and asked for help got the help they needed and were off and running with their AP. The stated that the happy folks do not post! Unhappy folks post their grievances. Commissioning can be done on the water or in your driveway. However, low voltage to any of the units will cause commissioning and the software interface to fail. The simple fix is a fully charged battery during the commisoning and sea trials.
Issue #3: No user manual or sets of instructions on how to use the AP: . The instructions for the autopilot ARE posted on line at Lowrance's web site, albeit in a
stupid location! The actual location of the operations manual is at:
http://www.lowrance.com/Global/Lowrance ... -001_w.pdf
The operations manual is buried within the HDS Gen 2 and/or HDS Gen 3
chartplotter ADDENDA. The instructions are clear and even I can understand them (and for sure I ain't the sharpest tool in the shed). Strangely, the full installation manual for the AP is posted on line at Lowrance's "manual" page on their web site. The install manual is very easy to understand as well.
I intend to install a new hydraulic version of the Lowrance AP in the next few weeks and will post pictures of the install and sea trials herein at C BRATS with photos under my boat name: OPA!. I'm here in central Illinois so we'll have some cold weather settling in soon. However, we're going to go down to southern Missouri and try some trolling down their. My primary use of the AP will be for slow trolling, so we'll be putting the unit through some rigorous testing once installed.