I wanted to post my experience (so far) with the S1000. I've read so many good things here (except the noise) I don't want to discourage anyone, and in fact I'm still hoping my experience eventually works out ok too. So, just the facts.
I bought mine new, but online, at Boaters World and saved about $100. I installed it meticulously. I turned it on ....... no pump movement, nothing except the back light on the s100 remote (lcd did not work). Power was 12.9 v at the unit, new batteries, 2 sets on the remote. After several days of back and forth to the Raymarine tech guys and trying to troubleshoot, they said I'd have to remove the unit, repackage and send the whole unit back, preferably in original packing, to NH. I had to pay shipping and full value insurance on the brand new (not working) unit. No return authorization was offered.
14 days passed after the confirmed date of delivery to Ray in NH with no contact. I e-mailed and 2 days later, Raymarine e-mailed me that I needed to contact repairs. After about 20 minutes on hold, a repairman told me they would try to look at it either today or tomorrow and repair it (current backlog was about 2 weeks). I told them it was brand new unit and it should work out of the box or it should just be replaced. I was told no, that's not how it works, and they would call me if it couldn't be repaired. I'm hoping this all works out ok, but I have temporarily scrapped my plans on buying an expensive Ray plotter/ff. So, a couple months since original purchase, I'm just waiting. I have far too many $1000 marine paperweights already.
The real lesson learned here though, is NOT TO BUY THIS STUFF ONLINE especially since someone like Westmarine often matches online pricing and at least you have someplace to take it back.
I'm sure I'll love it when/if it ever works but so far this has been just one more frustrating marine electronics experience. Raymarine service has not been what I had hoped for. Still looking for that bulletproof Marine service provider. Maybe Furuno?
Chris