Hello Folks,
Levity was ordered with a canvas camper back from the dealer. The camper back and the main stainless support frame arrived a few weeks after the boat was delivered. The dealer had never put a camper back on and suggested I have it done at a local canvas installer. My local canvas installer could not get or did not want to get stainless parts. He had aluminum or plastic. He was also unsure how to proceed with the installation. I placed a call to King Marine and spoke directly to Dave, the installer and proprietor. Dave explained the installation in detail complete with exact measurements and procedures. He also offered to send a package including all the stainless parts needed, the tubing for the rear supports and a small quantity of snaps. Dave quickly gathered the items, packaged and sent them UPS 2nd day. In two days the tubing arrived but no other stainless parts. It seems the second package broke open in transit and the contents lost. Dave, knowing the routine now, gathered all the necessary stainless parts and sent them again. This time all arrived as securely as a C-Dory to home port. Dave had no obligation to sent me the parts in the first place and only did so to help a guy out. Then Dave had to duplicate the favor and surely take a loss on the parts and shipping as UPS is not always easy to collect from. Many thanks to Dave and King Marine for helping a guy out and not quitting until the job was done.
Levity's Michael :thup
Levity was ordered with a canvas camper back from the dealer. The camper back and the main stainless support frame arrived a few weeks after the boat was delivered. The dealer had never put a camper back on and suggested I have it done at a local canvas installer. My local canvas installer could not get or did not want to get stainless parts. He had aluminum or plastic. He was also unsure how to proceed with the installation. I placed a call to King Marine and spoke directly to Dave, the installer and proprietor. Dave explained the installation in detail complete with exact measurements and procedures. He also offered to send a package including all the stainless parts needed, the tubing for the rear supports and a small quantity of snaps. Dave quickly gathered the items, packaged and sent them UPS 2nd day. In two days the tubing arrived but no other stainless parts. It seems the second package broke open in transit and the contents lost. Dave, knowing the routine now, gathered all the necessary stainless parts and sent them again. This time all arrived as securely as a C-Dory to home port. Dave had no obligation to sent me the parts in the first place and only did so to help a guy out. Then Dave had to duplicate the favor and surely take a loss on the parts and shipping as UPS is not always easy to collect from. Many thanks to Dave and King Marine for helping a guy out and not quitting until the job was done.
Levity's Michael :thup