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thataway
Joined: 02 Nov 2003 Posts: 20808 City/Region: Pensacola
State or Province: FL
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: thataway
Photos: Thataway
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Posted: Wed Dec 05, 2018 11:06 am Post subject: |
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san juanderer wrote: |
THEN HOW DID THIS BOAT SINK ?
Something is missing ? And on a lake with 1 to 2' chop. And the aluminum skiff was still tied to the dock unaffected.
1 + 1 is not adding up to 2.
And remember, the pod should only fill to the same waterline level as the exterior waterline level. Unless there is piping allowing a siphoning effect into the boat inner hull. |
I believe, reading the two surveyors reports, the conclusion was that the control cables for the outboards went thru holes in the transom which were below the static waterline.
I would guess that the owner's attorney suggested that the blog and open comments be taken down. All of this open communication may not have been the best course when legal action is involved. It is also possible that Fluid Motion had demanded that the blog be removed.
Unfortunately, unless someone copied the survey reports--these are no longer in the public domain--and we cannot access that information. The wheels of justice will now grind slowly. _________________ Bob Austin
Thataway
Thataway (Ex Seaweed) 2007 25 C Dory May 2018 to Oct. 2021
Thisaway 2006 22' CDory November 2011 to May 2018
Caracal 18 140 Suzuki 2007 to present
Thataway TomCat 255 150 Suzukis June 2006 thru August 2011
C Pelican; 1992, 22 Cruiser, 2002 thru 2006
Frequent Sea; 2003 C D 25, 2007 thru 2009
KA6PKB
Home port: Pensacola FL |
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starcrafttom
Joined: 07 Nov 2003 Posts: 7881 City/Region: marysville
State or Province: WA
C-Dory Year: 1984
C-Dory Model: 27 Cruiser
Vessel Name: to be decided later
Photos: Susan E
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Posted: Wed Dec 05, 2018 1:56 pm Post subject: |
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Quote: | Postby Jeff Messmer on Wed Dec 05, 2018 10:46 am
I had a good conversation with André, the owner of the 302. I apologized in the name of Fluid Motion and Port Boat House for not having picked up the phone sooner. We both agreed, that nothing would be gained by pointing fingers and a long legal battle. The boat will be coming back to the factory. Meanwhile, Andre has offered to take down his website.
Jeff Messmer
V.P Sales and Marketing
Ranger Tugs
25802 Pacific Hwy So.
Kent, Wa 98032
Phone 253 839 5213
Cell 206 940 0571
e-mail jeffmessmer@rangertugs.com |
Just an update
thataway-- call me today. _________________ Thomas J Elliott
http://tomsfishinggear.blogspot.com/ |
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BTDT
Joined: 07 Jan 2011 Posts: 322 City/Region: Grand Lake Oklahoma
State or Province: OK
C-Dory Year: 2007
C-Dory Model: 255 Tomcat
Vessel Name: C- Lark Wine Down
Photos: C-Lark
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Posted: Thu Dec 06, 2018 10:01 am Post subject: |
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starcrafttom wrote: |
The customer is always right. ALways. |
I respectfully disagree that the "customer is always right". In this case perhaps yes, but when the owner of a small pontoon takes his craft 30 miles offshore in gale force winds, and than blames his capsizing on the boat manufacturer, I say the customer is not 'always' right.
In another life I was the head of factory warranty and the unbelievably stupid and often negligent mistakes some owners made would bring tears to your eyes. In each case, the 'customer was found to be 'wrong', although we too lost in the number of hours expended responding to frivolous claims.
Perhaps when the WWII 'greatest generation' were the buyers I would agree with you on the customer always being right, but today, sorry to say, there are a 'few' spoiled adult-children that refuse to take responsibility for their actions, and blame everyone else for their mistakes _________________ John & Vicki Clark
C-Lark Wine Down
Tomcat 255 |
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Wefings Dealer
Joined: 29 Nov 2005 Posts: 2086 City/Region: Panhandle
State or Province: FL
Photos: Cruise Ship #4
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Posted: Thu Dec 06, 2018 11:53 am Post subject: |
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Our motto here at Wefings is "the customer is always right ,even when they are wrong" . Its amazing the range of customers we deal with . But we try to make them right . Always.
Marc _________________ Wefings Marine Website
Since 1909 |
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ssobol
Joined: 27 Oct 2012 Posts: 3372 City/Region: SW Michigan
State or Province: MI
C-Dory Year: 2008
C-Dory Model: 22 Cruiser
Vessel Name: SoBELLE
Photos: SoBelle
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Posted: Thu Dec 06, 2018 12:29 pm Post subject: |
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BTDT wrote: | ...but today, sorry to say, there are a 'few' spoiled adult-children that refuse to take responsibility for their actions, and blame everyone else for their mistakes |
There are a way more than a 'few'. |
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Wefings Dealer
Joined: 29 Nov 2005 Posts: 2086 City/Region: Panhandle
State or Province: FL
Photos: Cruise Ship #4
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Posted: Thu Dec 06, 2018 12:53 pm Post subject: |
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Heck those millennials cant even open a can of tuna...……. |
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Sdcotten
Joined: 15 Aug 2017 Posts: 11 City/Region: Asheville
State or Province: NC
C-Dory Year: 2006
C-Dory Model: 16 Cruiser
Vessel Name: C-Sprite
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Posted: Thu Dec 06, 2018 8:03 pm Post subject: True words. |
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Wefings wrote: | Our motto here at Wefings is "the customer is always right ,even when they are wrong" . Its amazing the range of customers we deal with . But we try to make them right . Always.
Marc |
True words! Thanks Marc. |
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starcrafttom
Joined: 07 Nov 2003 Posts: 7881 City/Region: marysville
State or Province: WA
C-Dory Year: 1984
C-Dory Model: 27 Cruiser
Vessel Name: to be decided later
Photos: Susan E
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Posted: Thu Dec 06, 2018 8:25 pm Post subject: |
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All my customers are right even when they are not. I do not see that the customer in this case did anything wrong that resulted in the boat sinking. If I am wrong point it out to me. His list of add ons in the beginning was exactly what I would do if I ordered a new boat and is what many people do when they buy a home. I just cant see why a dealer would not provided updates and progress reports before the owners showed up. some of the parts were never ordered let alone installed.
As far as the boat sinking, I think cut water has a design problem on that model that needs to be addressed. I think that will be apparent in the coming days.
I would still buy one of the 27 tugs with the outboard. I talker to the owner a few days ago and I can say , as other that meet him, that is not a new boater or even a boater with out skills. He had a great time on the boat and thought it performed very well while cruising the inside passage. I still do not understand the insurance issue but that has nothing to do with the boat sinking.
As far a Millennials go. I think they get a bad rap. i sell houses to lot of them that are just the greatest people. Vets and blue collar workers at boeing , contractors, plumpers etc. Yes some of the higher educated are morons and there is a big lack of common knowledge among some but no more then any generation at that age. |
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Leo Smith
Joined: 02 Nov 2003 Posts: 193 City/Region: West Seattle
State or Province: WA
Photos: Leo
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Posted: Sat Dec 08, 2018 10:44 am Post subject: |
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Plumpers? I resemble that remark! |
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Catman
Joined: 30 Oct 2003 Posts: 1524 City/Region: Seattle
State or Province: WA
C-Dory Year: 2017
C-Dory Model: 23 Venture
Vessel Name: Songbird (Bambina, 16')
Photos: Bambina
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Posted: Sat Dec 08, 2018 3:36 pm Post subject: |
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Leo, my thoughts exactly when I stepped on the scale this morning. |
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Chester
Joined: 04 Sep 2006 Posts: 1176 City/Region: home
State or Province: WA
C-Dory Year: 2005
C-Dory Model: 22 Cruiser
Vessel Name: Sold to lovely couple
Photos: Chester
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Posted: Tue Jun 18, 2019 5:21 pm Post subject: |
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Any updates? |
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thataway
Joined: 02 Nov 2003 Posts: 20808 City/Region: Pensacola
State or Province: FL
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: thataway
Photos: Thataway
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Posted: Tue Jun 18, 2019 7:07 pm Post subject: |
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Elsewhere there was information that this issue was resolved to the boat buyer's satisfaction...I am told that the errors in construction have been rectified so that would not happen again... |
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Chester
Joined: 04 Sep 2006 Posts: 1176 City/Region: home
State or Province: WA
C-Dory Year: 2005
C-Dory Model: 22 Cruiser
Vessel Name: Sold to lovely couple
Photos: Chester
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Posted: Wed Jun 19, 2019 12:16 am Post subject: |
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Thanks, Bob. |
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