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So, then there is this....
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thataway



Joined: 02 Nov 2003
Posts: 20778
City/Region: Pensacola
State or Province: FL
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: thataway
Photos: Thataway
PostPosted: Wed Dec 05, 2018 11:06 am    Post subject: Reply with quote

san juanderer wrote:

THEN HOW DID THIS BOAT SINK ?

Something is missing ? And on a lake with 1 to 2' chop. And the aluminum skiff was still tied to the dock unaffected.

1 + 1 is not adding up to 2.

And remember, the pod should only fill to the same waterline level as the exterior waterline level. Unless there is piping allowing a siphoning effect into the boat inner hull.


I believe, reading the two surveyors reports, the conclusion was that the control cables for the outboards went thru holes in the transom which were below the static waterline.

I would guess that the owner's attorney suggested that the blog and open comments be taken down. All of this open communication may not have been the best course when legal action is involved. It is also possible that Fluid Motion had demanded that the blog be removed.

Unfortunately, unless someone copied the survey reports--these are no longer in the public domain--and we cannot access that information. The wheels of justice will now grind slowly.

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Bob Austin
Thataway
Thataway (Ex Seaweed) 2007 25 C Dory May 2018 to Oct. 2021
Thisaway 2006 22' CDory November 2011 to May 2018
Caracal 18 140 Suzuki 2007 to present
Thataway TomCat 255 150 Suzukis June 2006 thru August 2011
C Pelican; 1992, 22 Cruiser, 2002 thru 2006
Frequent Sea; 2003 C D 25, 2007 thru 2009
KA6PKB
Home port: Pensacola FL
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starcrafttom



Joined: 07 Nov 2003
Posts: 7878
City/Region: marysville
State or Province: WA
C-Dory Year: 1984
C-Dory Model: 27 Cruiser
Vessel Name: to be decided later
Photos: Susan E
PostPosted: Wed Dec 05, 2018 1:56 pm    Post subject: Reply with quote

Quote:
Postby Jeff Messmer on Wed Dec 05, 2018 10:46 am

I had a good conversation with André, the owner of the 302. I apologized in the name of Fluid Motion and Port Boat House for not having picked up the phone sooner. We both agreed, that nothing would be gained by pointing fingers and a long legal battle. The boat will be coming back to the factory. Meanwhile, Andre has offered to take down his website.
Jeff Messmer
V.P Sales and Marketing
Ranger Tugs
25802 Pacific Hwy So.
Kent, Wa 98032
Phone 253 839 5213
Cell 206 940 0571
e-mail jeffmessmer@rangertugs.com


Just an update
thataway-- call me today.

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Thomas J Elliott
http://tomsfishinggear.blogspot.com/
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BTDT



Joined: 07 Jan 2011
Posts: 322
City/Region: Grand Lake Oklahoma
State or Province: OK
C-Dory Year: 2007
C-Dory Model: 255 Tomcat
Vessel Name: C- Lark Wine Down
Photos: C-Lark
PostPosted: Thu Dec 06, 2018 10:01 am    Post subject: Reply with quote

starcrafttom wrote:

The customer is always right. ALways.



I respectfully disagree that the "customer is always right". In this case perhaps yes, but when the owner of a small pontoon takes his craft 30 miles offshore in gale force winds, and than blames his capsizing on the boat manufacturer, I say the customer is not 'always' right.


In another life I was the head of factory warranty and the unbelievably stupid and often negligent mistakes some owners made would bring tears to your eyes. In each case, the 'customer was found to be 'wrong', although we too lost in the number of hours expended responding to frivolous claims.


Perhaps when the WWII 'greatest generation' were the buyers I would agree with you on the customer always being right, but today, sorry to say, there are a 'few' spoiled adult-children that refuse to take responsibility for their actions, and blame everyone else for their mistakes

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John & Vicki Clark
C-Lark Wine Down
Tomcat 255
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Wefings
Dealer


Joined: 29 Nov 2005
Posts: 2086
City/Region: Panhandle
State or Province: FL
Photos: Cruise Ship #4
PostPosted: Thu Dec 06, 2018 11:53 am    Post subject: Reply with quote

Our motto here at Wefings is "the customer is always right ,even when they are wrong" . Its amazing the range of customers we deal with . But we try to make them right . Always.

Marc

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Wefings Marine Website
Since 1909
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ssobol



Joined: 27 Oct 2012
Posts: 3362
City/Region: SW Michigan
State or Province: MI
C-Dory Year: 2008
C-Dory Model: 22 Cruiser
Vessel Name: SoBELLE
Photos: SoBelle
PostPosted: Thu Dec 06, 2018 12:29 pm    Post subject: Reply with quote

BTDT wrote:
...but today, sorry to say, there are a 'few' spoiled adult-children that refuse to take responsibility for their actions, and blame everyone else for their mistakes


There are a way more than a 'few'.
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Wefings
Dealer


Joined: 29 Nov 2005
Posts: 2086
City/Region: Panhandle
State or Province: FL
Photos: Cruise Ship #4
PostPosted: Thu Dec 06, 2018 12:53 pm    Post subject: Reply with quote

Heck those millennials cant even open a can of tuna...…….
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Sdcotten



Joined: 15 Aug 2017
Posts: 11
City/Region: Asheville
State or Province: NC
C-Dory Year: 2006
C-Dory Model: 16 Cruiser
Vessel Name: C-Sprite
PostPosted: Thu Dec 06, 2018 8:03 pm    Post subject: True words. Reply with quote

Wefings wrote:
Our motto here at Wefings is "the customer is always right ,even when they are wrong" . Its amazing the range of customers we deal with . But we try to make them right . Always.

Marc


True words! Thanks Marc.
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starcrafttom



Joined: 07 Nov 2003
Posts: 7878
City/Region: marysville
State or Province: WA
C-Dory Year: 1984
C-Dory Model: 27 Cruiser
Vessel Name: to be decided later
Photos: Susan E
PostPosted: Thu Dec 06, 2018 8:25 pm    Post subject: Reply with quote

All my customers are right even when they are not. I do not see that the customer in this case did anything wrong that resulted in the boat sinking. If I am wrong point it out to me. His list of add ons in the beginning was exactly what I would do if I ordered a new boat and is what many people do when they buy a home. I just cant see why a dealer would not provided updates and progress reports before the owners showed up. some of the parts were never ordered let alone installed.

As far as the boat sinking, I think cut water has a design problem on that model that needs to be addressed. I think that will be apparent in the coming days.

I would still buy one of the 27 tugs with the outboard. I talker to the owner a few days ago and I can say , as other that meet him, that is not a new boater or even a boater with out skills. He had a great time on the boat and thought it performed very well while cruising the inside passage. I still do not understand the insurance issue but that has nothing to do with the boat sinking.

As far a Millennials go. I think they get a bad rap. i sell houses to lot of them that are just the greatest people. Vets and blue collar workers at boeing , contractors, plumpers etc. Yes some of the higher educated are morons and there is a big lack of common knowledge among some but no more then any generation at that age.
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Leo Smith



Joined: 02 Nov 2003
Posts: 193
City/Region: West Seattle
State or Province: WA
Photos: Leo
PostPosted: Sat Dec 08, 2018 10:44 am    Post subject: Reply with quote

Plumpers? I resemble that remark!
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Catman



Joined: 30 Oct 2003
Posts: 1524
City/Region: Seattle
State or Province: WA
C-Dory Year: 2017
C-Dory Model: 23 Venture
Vessel Name: Songbird (Bambina, 16')
Photos: Bambina
PostPosted: Sat Dec 08, 2018 3:36 pm    Post subject: Reply with quote

Leo, my thoughts exactly when I stepped on the scale this morning.
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Chester



Joined: 04 Sep 2006
Posts: 1176
City/Region: home
State or Province: WA
C-Dory Year: 2005
C-Dory Model: 22 Cruiser
Vessel Name: Sold to lovely couple
Photos: Chester
PostPosted: Tue Jun 18, 2019 5:21 pm    Post subject: Reply with quote

Any updates?
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thataway



Joined: 02 Nov 2003
Posts: 20778
City/Region: Pensacola
State or Province: FL
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: thataway
Photos: Thataway
PostPosted: Tue Jun 18, 2019 7:07 pm    Post subject: Reply with quote

Elsewhere there was information that this issue was resolved to the boat buyer's satisfaction...I am told that the errors in construction have been rectified so that would not happen again...
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Chester



Joined: 04 Sep 2006
Posts: 1176
City/Region: home
State or Province: WA
C-Dory Year: 2005
C-Dory Model: 22 Cruiser
Vessel Name: Sold to lovely couple
Photos: Chester
PostPosted: Wed Jun 19, 2019 12:16 am    Post subject: Reply with quote

Thanks, Bob.
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