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Lewmar Pro 700 Parts

 
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doc



Joined: 03 Jul 2005
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Vessel Name: Bella Rey
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PostPosted: Thu Aug 28, 2014 4:52 am    Post subject: Lewmar Pro 700 Parts Reply with quote

Anyone have a dysfunctional Lewmar 700 Pro? I've got a friend here in Juneau with a new windlass that has some chewed up gypsy teeth wanting to hold onto the rode and return it to the deck. He's pretty frustrated and about done with it. I figure there has to be a donor junker out there somewhere from which a gypsy transplant could revive his.
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Steve and Colleen Torrence
Juneau, Alaska
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Ray



Joined: 13 Dec 2011
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PostPosted: Thu Aug 28, 2014 5:37 am    Post subject: Reply with quote

Perhaps buy a replacement gypsy-only? For example:

http://www.defender.com/product3.jsp?path=-1|2276108|2276145|2276149|2276152&id=1255394

http://www.defender.com/product.jsp?path=-1|2276108|2276145|2276149|2276152&id=2524883
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Sea Wolf



Joined: 01 Nov 2003
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PostPosted: Thu Aug 28, 2014 7:22 am    Post subject: Reply with quote

Doc-

Try this location: Scroll about 80% down page.

http://www.defender.com/lewmar-windlasses.jsp#Windlass%20Replacement%20Parts

Details (w/o graphics) below.

002294
Lewmar Pro-Series Replacement Gypsy
Applications: Pro-Series 700 and 1000, Pro-Fish 700 and 1000
Will Handle Metric Chain, Material: Chromed Bronze
Chain Specification: 6 mm DIN 766, 7 mm DIN 766, (1/4" G4 / 1/4" BBB)
Brand: Lewmar
Model # : 66000769
Features:
Lewmar Pro-Series Replacement Gypsy
This updated model features the ability to handle metric chain

Applications: Pro-Series 700 and 1000, Pro-Fish 700 and... more...

List Price:
$106.00

Our Price:
$89.99


Gypsy for 5/16 chain also available there.

Hope this helps!

Joe. Teeth Thumbs Up

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"Most of my money I spent on boats and women. The rest I squandered'. " -Annonymous
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Will-C



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PostPosted: Thu Aug 28, 2014 8:42 am    Post subject: Lewmar Pro 700 Parts Reply with quote

Lewmar has a decent warranty. Why not go through the warranty process? If that fails, buy the part. We had an issue with ours and they replaced the whole unit no charge. We sent ours to Fluid Technologies 3477 Lakeshore Blvd. Jacksonville Fl. 32210 phone 904 384 9659 They are an authorized factory repair facility. They were very nice people to deal with I must say.
D.D.

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doc



Joined: 03 Jul 2005
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PostPosted: Fri Aug 29, 2014 4:19 am    Post subject: Reply with quote

Thanks for this info. I'll pass it on. Says he's done with Lewmar. I don't know the whole story but apparently, talking to them didn't work out the way he wanted it to.
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Jake B



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PostPosted: Fri Aug 29, 2014 4:49 pm    Post subject: Reply with quote

thats too bad would like to know how the customer service went as I am really close to pulling the trigger on a pro fisher 700
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Jake B



Joined: 06 Jun 2012
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PostPosted: Fri Aug 29, 2014 4:57 pm    Post subject: Reply with quote

repeat post
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Sea Wolf



Joined: 01 Nov 2003
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PostPosted: Fri Aug 29, 2014 5:20 pm    Post subject: Reply with quote

Jake B wrote:
thats too bad would like to know how the customer service went as I am really close to pulling the trigger on a pro fisher 700


You might do some research by Googling up "Lewmar Customer Service" (and similar) and see what the Internet consensus is.

It's been my experience that Customer Service quality and follow through is at least somewhat dependent on the customer's attitude and approach to the service representative: be positive, reasonable, and stand your ground.

Coming in with your tommyhawk drawn can get you going out the back door with it sticking in the side of your head, so to speak. Laughing

Joe. Teeth Thumbs Up
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