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RichardM
Joined: 28 Mar 2012
Posts: 96
City/Region: Akron
State or Province: OH
C-Dory Year: 2007
C-Dory Model: 22 Cruiser
Vessel Name: Pangur Ban
Photos: Pangur Ban
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 Posted: Sat Mar 24, 2018 9:50 pm Post subject: |
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| Defender has a warehouse sale online through the 25th. |
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srbaum
Joined: 30 Aug 2010
Posts: 875
City/Region: Portsmouth
State or Province: VA
C-Dory Year: 2007
C-Dory Model: 26 Venture
Vessel Name: Osprey
Photos: Osprey
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| Posted: Sun Mar 25, 2018 6:03 pm Post subject: |
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Well folks, I went to West Marine today to purchase maintenance supplies for one of my sailboats. When I got to the counter to check out, I showed the clerk the Defender prices on the items that I was purchasing. The clerk said that they do not honor price matching for Defender. The clerk even called his boss at home and confirmed that they would not honor Defender price matching.
I re-read the West Marine price match fine print and it does not say that they will not honor any particular store (brick and mortar, or on-line).
When I got home I went right to work to give West Marine my feedback about this. I own 12 boats and I will do whatever I can to avoid West Marine. My 1st issue is that their pricing is higher than anyone else and my second issue is being treated like this, when I spend lots of $$$ each year for boat maintenance and supplies.
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Steve Baum
Homeport of Portsmouth, VA
OSPREY (Ex Mister Sea) 2000 22 C-Dory 2010 - Sold 3/19
OSPREY (Ex ADITI) 2007 26 Cape Cruiser 2018 |
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localboy
Joined: 30 Sep 2006
Posts: 4656
City/Region: Lake Stevens via Honolulu
State or Province: WA
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: 'Au Kai (Ocean Traveler)
Photos: 'AU KAI
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| Posted: Sun Mar 25, 2018 7:08 pm Post subject: |
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| srbaum wrote: | Well folks, I went to West Marine today to purchase maintenance supplies for one of my sailboats. When I got to the counter to check out, I showed the clerk the Defender prices on the items that I was purchasing. The clerk said that they do not honor price matching for Defender. The clerk even called his boss at home and confirmed that they would not honor Defender price matching.
I re-read the West Marine price match fine print and it does not say that they will not honor any particular store (brick and mortar, or on-line).
When I got home I went right to work to give West Marine my feedback about this. I own 12 boats and I will do whatever I can to avoid West Marine. My 1st issue is that their pricing is higher than anyone else and my second issue is being treated like this, when I spend lots of $$$ each year for boat maintenance and supplies. |
That mgr was stupid. Lose a little (profit) or lose a lot (customer).
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"We can go over there...behind the 'little one'....."
Wife to her husband pointing @ us...from the bow of their 50-footer; Prideaux Haven 2013 |
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thataway
Joined: 02 Nov 2003
Posts: 20803
City/Region: Pensacola
State or Province: FL
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: thataway
Photos: Thataway
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| Posted: Sun Mar 25, 2018 10:55 pm Post subject: |
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It used to be the local store manager had the option to price match: Current policy states:
| Quote: | Follow these easy steps:
Step 1: Visit your local West Marine Store or call 1-800-BOATING (262-8464) and let your West Marine Associate know you have an item to price match.
Step 2: Provide the name of the competitor, the item, price and the advertisement, store or online location where you saw the price.
Step 3: We’ll confirm the price of the item & match it!
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I would at least call their price match line, and ask why they don't follow the policy. Let them know that you are recording the conversation.
Our West Marine moved from the waterfront, to near our Airport, where it is more of a clothing store--but also convent for the Port Supply Trucks to get on and off the Freeway. I suspect their actual boating business is down, but the clothing sales are up...Even Associate employee prices are no longer a real bargain, nor is Port Supply, unless you run a lot of purchases the account. We tend to use one account--so everyone gets a better discount, rather than individual accounts...
_________________
Bob Austin
Thataway
Thataway (Ex Seaweed) 2007 25 C Dory May 2018 to Oct. 2021
Thisaway 2006 22' CDory November 2011 to May 2018
Caracal 18 140 Suzuki 2007 to present
Thataway TomCat 255 150 Suzukis June 2006 thru August 2011
C Pelican; 1992, 22 Cruiser, 2002 thru 2006
Frequent Sea; 2003 C D 25, 2007 thru 2009
KA6PKB
Home port: Pensacola FL |
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Pandion
Joined: 02 Oct 2013
Posts: 274
City/Region: Kenmore
State or Province: WA
C-Dory Year: 2002
C-Dory Model: 22 Cruiser
Vessel Name: Osprey
Photos: Osprey
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| Posted: Mon Mar 26, 2018 12:13 am Post subject: |
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Steve, I would like to hear whether you are able to follow up with this, as Bob suggested, and whether they reverse the rotten decision the store handed you today. When I read the West Marine price-matching policy, a couple of weeks ago, I took it to be unequivocal: we will match any price. That's still the way I read it, in the policy cited above.
Perhaps it would help to send them the link to this thread:
http://www.c-brats.com/viewtopic.php?p=319566#319566
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Andy Ryan
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ssobol
Joined: 27 Oct 2012
Posts: 3370
City/Region: SW Michigan
State or Province: MI
C-Dory Year: 2008
C-Dory Model: 22 Cruiser
Vessel Name: SoBELLE
Photos: SoBelle
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| Posted: Mon Mar 26, 2018 12:55 am Post subject: |
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My guess is that stores that are profitable will match the internet prices on items if they are brought to their attention by purchasers. These will be relatively few.
Stores that are not making their profit goals are going to be resistant to lowering their prices on anything. I expect it depends on how autonomous each store manager is and how much grief they get from HQ about not meeting their targets.
To HQ it only matters what the numbers are, not details like the individual interaction with a particular customer. The store manager just wants HQ off his back.
I've seen this in other industries. |
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Phil Barnes
Joined: 20 Jul 2010
Posts: 126
City/Region: Colorado /San Juan Islands
State or Province: CO
C-Dory Year: 1991
C-Dory Model: 22 Cruiser
Vessel Name: Swan-C
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ssobol
Joined: 27 Oct 2012
Posts: 3370
City/Region: SW Michigan
State or Province: MI
C-Dory Year: 2008
C-Dory Model: 22 Cruiser
Vessel Name: SoBELLE
Photos: SoBelle
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BrentB
Joined: 15 Jul 2006
Posts: 4419
City/Region: Greenwood
State or Province: IN
Photos: BrentB
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BrentB
Joined: 15 Jul 2006
Posts: 4419
City/Region: Greenwood
State or Province: IN
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BrentB
Joined: 15 Jul 2006
Posts: 4419
City/Region: Greenwood
State or Province: IN
Photos: BrentB
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| Posted: Thu Jun 07, 2018 9:14 am Post subject: Garmin echoMAP CHIRP 94s |
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Garmin echoMAP CHIRP 94sv with ClearVu/SideVu Transducer
$599
or
Garmin echoMAP CHIRP 94sv BlueChart Vision HD Large Bundle
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Special Buy!
Order this Bundle by July 9th, 2018 and get a $200 mail in rebate.
GA0180501B MAN#: 010-01805-01 ID#: 5586
(Rating 94)
Price: $929.95
https://www.thegpsstore.com/Garmin-echo ... dium=email
Garmin’s echoMAP CHIRP 94sv combination GPS/Fishfinder is paired with a Mid-Band CHIRP ClearVu, SideVu Transom Mount Transducer. 9” keypad controlled Chartplotter with Preloaded Bluechart G2 Charts for the Coastal US. Internal 5Hz GPS Antenna.
Special Buy!
Order this Unit and a G2 Vision HD Card by July 9th, 2018 and get a $200 mail in rebate.
Anyone using it or have comment son this unit? |
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BrentB
Joined: 15 Jul 2006
Posts: 4419
City/Region: Greenwood
State or Province: IN
Photos: BrentB
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BrentB
Joined: 15 Jul 2006
Posts: 4419
City/Region: Greenwood
State or Province: IN
Photos: BrentB
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localboy
Joined: 30 Sep 2006
Posts: 4656
City/Region: Lake Stevens via Honolulu
State or Province: WA
C-Dory Year: 2007
C-Dory Model: 25 Cruiser
Vessel Name: 'Au Kai (Ocean Traveler)
Photos: 'AU KAI
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BrentB
Joined: 15 Jul 2006
Posts: 4419
City/Region: Greenwood
State or Province: IN
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