Brand new CD25

[C-Puffin]

Brady, as a waiting-to-be 25 C-Dory owner we are sorry to hear that you are having some problems with yours. I hope everything will be resolved to your satisfaction very soon. I would be curious to hear about the performance of the Honda 150 when you get a chance.

On a more positive note, we went up to EQ Marine today and took a look at Jerry's boat. It looks really great and his modifications turned out well, we will probably be copying some of them. Also had a nice conversation with Les and would like to thank him again for the time that he gave us. Jerry, we will be sending some photos your way soon.

Scott and Laurie

[SeaSpray]

I looked at your picture of the hotwater heater drain. It is interesting that I saw the same type of installation on a new CD25 at the Sacramento boat show. It should be easy to fix the kinked hose. The question is, Why would the installer or dealer be happy with that type of work!

Wanabe CD owner,
Steve

[Coastie Dory]

Hi all, I was looking at Minnow's pictures and the marks on the keel are consistant with what I saw on one of our boats. I believe these to be mold marks or something that was done to the boat at the factory, in transit, or at the dealer. It is hard to tell from a photo, but I doubt the problem is serious. The boat is basically solid fiberglass at the keel and the amount of force required to crack it would be substantial. These are problems that should be fixed before the customer takes possession, but sometimes things slip by. The most important thing is that the issues are resolved in a timely manner to the customer's satisfaction.

The remaining items look to be easily resolved at the dealership level. There is still little excuse for the issues, and I can understand the customer's distress. I think a happy outcome is easily attainable as long as cool heads prevail.

Good luck, Randy.

[My IRA]

Brady,

First, let me say how nice “minnow” looks on her trailer. Yours is the first red CD-25 that I’ve seen.

The concerns that you’ve raised are well documented in your album photos. What an experience, water in the fuel on the sea trial and a used 2003 trailer sold to you as new. Why did you accept the boat in that condition (guess maybe you were overcome by “minnows” beauty, easy to see why)?

The dealer should make right the trailer, water in the fuel, heater, windshield, and the leak in the deck hatch. The crack or gouge is the one that causes pause. Does it appear to be a crack or was the damage caused by impact with something (there appear to be stress lines in the gel near the damaged area)?
You might consider getting a neutral opinion from a local surveyor (not connected with the dealer) to try to determine the cause and severity of the damage.

Please continue your posts here; I sense that you are a positive person caught up in a very negative situation. I could make you feel better by telling the story of my good friend’s experience with the delivery of his new Bayliner 2858 but there isn’t enough time. Let’s just say his nightmare was far worse than yours.

No boat is perfect but a good dealer often shelters the customer from many manufacturing defects. The C-Dory is a great boat (just ask anyone on this site) but they do have imperfections (some more than others). Our job as consumers is to make the factory aware of defects (usually through the dealer) and seek a proper repair. If the defects continue and the factory ignores quality control, then consumers will vote with their feet. Thus far, C-Dory has made good effort to make sure that their customers are satisfied.

Good luck,

Jerry

[Minnow]

More on the crack. The larger crack does have slightly rounded edges as if it might be a mold line or a gel coat lap area, but it is surrounded by smaller typical gel coat stress cracks. I talked to the dealer this morning and followed up with E-mails and pictures to him and also to Jeff @ C-Dory. Yesterday I call a marine surveyor and he offered much advice, but declined to get involved unless or until my dealer drops the ball. I will post progress reports as I get them. B

[TyBoo]