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colobear
Joined: 23 Jan 2005 Posts: 2154 City/Region: Denver
State or Province: CO
C-Dory Year: 2006
C-Dory Model: 22 Cruiser
Photos: C-Cakes
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Posted: Thu Nov 08, 2012 5:21 pm Post subject: Lets keep track of Good and Bad Customer Service |
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It seems like a thread where we could post experiences with both good and bad customer service might be helpful. So, to start it off,
we have had good customer service from:
Diamond Seaglaze
Bennett Trimtabs
Shakespeare Antennas
Westmarine
Standard Horizon
We have had bad or non-existent customer service from:
Raymarine (before the FLIR takeover)
If you want to tell other brats about good or bad service so we can reward the good and avoid the bad, lets fill this thread up. _________________ Patti and Barry
formerly C-Cakes, now
rving around N. America |
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dotnmarty
Joined: 03 Nov 2003 Posts: 4196 City/Region: Sammamish
State or Province: WA
C-Dory Year: 1993
C-Dory Model: 16 Angler
Vessel Name: LIZZIE II
Photos: Lizzie
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Posted: Thu Nov 08, 2012 5:31 pm Post subject: |
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Good-
EQ Marine
Sportcraft Marine
Angola Canvas
Diego's Upolstery & Canvas _________________ MartyP
"...we're all in the same boat..."
Last edited by dotnmarty on Thu Nov 08, 2012 5:35 pm; edited 1 time in total |
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colobear
Joined: 23 Jan 2005 Posts: 2154 City/Region: Denver
State or Province: CO
C-Dory Year: 2006
C-Dory Model: 22 Cruiser
Photos: C-Cakes
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Posted: Thu Nov 08, 2012 5:32 pm Post subject: |
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Spike
Joined: 21 Oct 2006 Posts: 572 City/Region: Kent
State or Province: WA
C-Dory Year: 2007
C-Dory Model: 22 Cruiser
Vessel Name: Bootleg Hooch
Photos: Bootleg Hooch
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Posted: Thu Nov 08, 2012 6:19 pm Post subject: |
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Good
Angola Canvas - Storage cover
King Canvas - Camperback
Kitsap Marine -Yamaha outboard
Tern Boatworks - Fiberglass work
Pooder Metal - Radar arch
Auburn Sports & Marine - Fixing my screw up _________________ Chuck
Bootleg Hooch |
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BrentB
Joined: 15 Jul 2006 Posts: 4419 City/Region: Greenwood
State or Province: IN
Photos: BrentB
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Posted: Thu Nov 08, 2012 6:34 pm Post subject: |
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Good
Cbrats Da Nag and Tyboo
Dr Bob Austin
Attwood Marine
Garmin
Moeller
Ingman Marine, Placida, FL
San Carlos Marine, Ft Meyers, FL
Bennett Tabs
Armstrong brackets
Stainless Marine brackets
Kitsap Marine
Wefings
Les
Racor fuel filters
3M wax, polish, adhesives, sealants
Colonite
Johnson bilge pumps
Defender
BOE Marine
SIM Yamaha
BoatUS
Boatlife
Ancor
Blue Seas
Thetford
Jim Bennett lifts and seawalls, Englewood, FL
Yardarm boat stands
Sailrite
Surplus Unlimited
RAKA
Origo _________________ Brent Barrett |
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starcrafttom
Joined: 07 Nov 2003 Posts: 7896 City/Region: marysville
State or Province: WA
C-Dory Year: 1984
C-Dory Model: 27 Cruiser
Vessel Name: to be decided later
Photos: Susan E
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Posted: Thu Nov 08, 2012 7:00 pm Post subject: |
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I have had good service from
E.Q.
Raymarine
Churchill canvas in everett
Anglers choice in shorline ( for downrigger repair) _________________ Thomas J Elliott
http://tomsfishinggear.blogspot.com/ |
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rogerbum
Joined: 21 Nov 2004 Posts: 5922 City/Region: Kenmore
State or Province: WA
C-Dory Year: 2008
C-Dory Model: 255 Tomcat
Vessel Name: Meant to be
Photos: SeaDNA
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Posted: Thu Nov 08, 2012 7:35 pm Post subject: |
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I've had great service from:
E.Q. Marine (which is where I get almost all of my maintenance done).
Scan Marine - who I finally needed recently for a glow plug repair on my Wallas (first repair on two difference Wallas heaters in 8 or so years of use).
Armstrong Nautical Products - I recently asked them if I could buy the plastic mount/holders for the swim ladder on my Tomcat and they offered to send me a pair for free.
Gary Estes Mobile Trailer Repairs - This is where I take my trailer if I have problems.
I've had poor service from:
Lake Union SeaRay (specifically the repair group in Redmond) - I wouldn't take my boat there for service if they did it for free. _________________ Roger on Meant to be |
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Will-C
Joined: 21 Aug 2007 Posts: 2476 City/Region: Temple
State or Province: PA
C-Dory Year: 2008
C-Dory Model: 23 Venture
Vessel Name: Will-C
Photos: Will-C
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Posted: Thu Nov 08, 2012 8:01 pm Post subject: Lets keep track of Good and Bad Customer Service |
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I have had good service from
Kenyon International on our butane stove
Sim Yamaha in Wisconsin parts,warranty parts, advice
MinMar Marine, Sea Isle City, New Jersey great Yamaha service over the last 15 years.
Garmin replaced entire 4208 unit
Defender good service,great prices
Float On Trailer great service updated our electric over hydraulic brakes
Lewmar replaced windless free of charge
Boat US Towing Greenpoint New York
Jeans Canvas, New Jersey
Bogan's Tackle Shop Brielle New Jersey
D.D. _________________ Chevrolet The Heart Beat Of America |
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PaulNBriannaLynn
Joined: 26 Oct 2012 Posts: 757 City/Region: Fort White
State or Province: FL
C-Dory Year: 2007
C-Dory Model: 22 Cruiser
Vessel Name: TBD
Photos: Lorelei
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Posted: Thu Nov 08, 2012 9:09 pm Post subject: |
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Excellent service: Tom's outboard in Olympia, Wa. A really honest outboard repair shop. Theyve even fixed things and not charged a dime, showing me how to do it myself in the future. A great shop. |
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nimrod
Joined: 15 Jul 2008 Posts: 268 City/Region: Mount Vernon
State or Province: WA
C-Dory Year: 1996
C-Dory Model: 22 Cruiser
Vessel Name: 'Berta's Boy
Photos: 'Berta's Boy
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Posted: Thu Nov 08, 2012 9:42 pm Post subject: |
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Good:
Redden Marine in Bellingham
Angola Canvas
EQ Marine
Fisheries Supply in Seattle
Les Schwab in Mount Vernon - trailer tires, brakes & bearings
NAPA store in Burlington - trailer parts
Port of Bellingham
Not so good:
Master Marine in Mount Vernon |
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Wandering Sagebrush
Joined: 21 Jan 2005 Posts: 2772 City/Region: Northeast Oregon
State or Province: OR
C-Dory Year: 2005
C-Dory Model: 22 Cruiser
Vessel Name: Constant Craving
Photos: Constant Craving
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Posted: Thu Nov 08, 2012 11:06 pm Post subject: |
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EZ Loader Customer Service
Rodger's Marine Electronics (Portland)
Both very good _________________ "And in the end, it's not the years in your life that count. It's the life in your years." - Abraham Lincoln |
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Lipidman
Joined: 18 Sep 2012 Posts: 31 City/Region: Campbell Creek
State or Province: NC
C-Dory Year: 2006
C-Dory Model: 22 Cruiser
Vessel Name: Thisaway
Photos: Bobby Lou
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Posted: Fri Nov 09, 2012 7:23 am Post subject: |
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Great service from Mobile East Marine, Alliance, NC |
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C-Nile
Joined: 09 May 2008 Posts: 638 City/Region: Connecticut
State or Province: CT
C-Dory Year: 2012
Vessel Name: Betty Ann
Photos: C-Nile
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Posted: Fri Nov 09, 2012 8:03 am Post subject: |
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We love the service we received from EQ Marine, and wish they were on the East Coast. Also, it was nice to hear that people have been happy with Scan Marine, I'm sure we'll need them if we ever need service on our Wallas.
Rich _________________ Marinaut 215 - "Betty Ann" Sept-2011
CD 16 Cruiser "C-Nile" Sold 06/2011 |
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potter water
Joined: 12 Apr 2011 Posts: 1076 City/Region: Logan
State or Province: UT
C-Dory Year: 1997
C-Dory Model: R-21 Tug
Vessel Name: Poopsy
Photos: Still C-razy
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Posted: Fri Nov 09, 2012 8:28 am Post subject: |
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Browns Point Marine in Florida seems to know a whole lot more about my Suzukies than the factory, at least in practical terms. Their internet service is fast and efficient as well. For me being in Utah, they are my lifeline for all things Suzy and more. _________________ You can tell a man his wife is ugly, but never ever criticize his dog, his gun, his truck or his boat.
Never let ignorance interfere with an opportunity to state a knowledgeable opinion
Testosterone Tales-Amazon.com
2006 C-Dory 22 Cruiser 2008-2014
1997 Ranger Tug 21 Classic 2016
KG7RC |
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Wefings Dealer
Joined: 29 Nov 2005 Posts: 2086 City/Region: Panhandle
State or Province: FL
Photos: Cruise Ship #4
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Posted: Fri Nov 09, 2012 9:28 am Post subject: |
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Brown's Point is in New Jersey.
Marc _________________ Wefings Marine Website
Since 1909 |
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